Start with the affected asset
Confirm the active workspace, alert timestamp, source check and recent status changes. A notification may be deduplicated while the underlying event remains in history.
Follow-up
- Review the latest completed check and its evidence.
- Compare with the previous known-good period.
- Check whether another operator has already acknowledged or investigated it.
- Use the enabled notification preferences to choose the right recipient for future events.
Never infer that a suppressed duplicate alert means the condition was fixed.
Before taking action
← Back to documentationConfirm the active workspace, required permission, registered asset, and freshness of the data being used.